Marietta Auto Repair

We stand behind the quality and thoroughness of our work. We take concerns like this very seriously. As part of our standard process, a tire pressure reset is only performed after all tire pressures have been properly checked and adjusted. A flat tire at the time of service would have been immediately identified and brought to attention. In some cases, a tire can lose air after leaving the facility due to a puncture or developing leak, which can occur unexpectedly. We would be happy to reinspect the vehicle and assist you in determining the cause. Please feel free to contact us directly or stop by at your earliest convenience, if you are still having an issues.

Thank you for recommending us, Ryan! We appreciate your kind words about our customer service. Providing a fantastic experience is what we strive for, and it's great to know we exceeded your expectations. If there's anything else we can do for you, please don't hesitate to reach out. -Gratefully, KLM Auto Center

Thank you for your positive feedback, Jacob! We are glad to hear that you had a great experience with us. At KLM Auto Center, customer satisfaction is our top priority. If there is anything else we can assist you with, please don't hesitate to reach out. -Gratefully, KLM Auto Center

Thank you Allen for recommending us! It's great to know you appreciate our knowledgeable team and top-notch service. We're here whenever you need us! -Gratefully, KLM Auto Center

Hi Paula! Thank you for your kind words and for choosing us! We're delighted to hear that you had a great experience with us. Making our customers feel special is what we strive for, so it's wonderful to know we succeeded. If you have any questions or need further assistance, please don't hesitate to reach out. -Gratefully, KLM Auto Center

Thank you for the fantastic review, ReverbRomeo! We're thrilled to hear that you had such a positive experience with us. It's great to know that our knowledgeable owner and fair prices left a lasting impression. We aim for efficient service, and we're glad we could return your work van as promised. We appreciate your recommendation! Remember, we're here for all your auto needs. -Gratefully, KLM Auto Center.

Hi Dominick,we’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is definitely not the level of service or quality we aim to provide. We understand your frustration regarding the extended repair time, the additional recommendations, and especially your concern about the issue not being fully resolved when you picked up your vehicle. We just did what you called us and asked for an estimate for. While repairing your vehicle we found an extra item that we reccomended while in process of the repair. No diagnostic was performed by us prior to the repair. We just replaced the part you requested to get done, but only one extra part was added which that part took 3 days to come in from the dealership and it was order on friday and part arrived Monday afternoon, and we got your vehicle ready on Tuesday afternoon, and you picked up Wednesday morning 30min after opening. We can only go at a pace where we can correctly do the repairs and keep our safety. Regarding your concern about the vehicle being driven, we only perform necessary test drives to properly confirm repairs, your vehicle was not safe to drive with the amount of oil and coolant leak that your vehicle had prior to repairs, after declining the valve cover gasket leak after repairing what you requested for us to do or replace, we only test and drove the vehicle once around our 5 miles test drive routine, to recheck our work. I understand your decision. Will be here if you ever need a good helping trusted hand. Gratefully KLM Auto Center Marietta

Thank you for the great review, Akil! We're thrilled to hear that you had such a positive experience with our team. It's always our goal to provide top-notch customer service in a warm and welcoming environment. We can't wait to welcome you back again soon. -Gratefully, KLM Auto Center

Thank you for the amazing five-star rating, J! We are delighted that you found our service fantastic! It's always a pleasure to serve you here at KLM Auto Center. If there's anything else we can do to make your experience even better, please let us know. -Gratefully, KLM Auto Center

Rhonda, thank you for your kind words! We're thrilled to hear you had a great experience with us and that our service met your expectations. We strive to provide affordable and efficient service in a clean and inviting environment. Your recommendation means a lot to us. We look forward to serving you again in the future!-Gratefully, KLM Auto Center