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Marietta Auto Repair

Mon - Thu: 8:00 AM - 5:00 PM|Fri: 8:00 AM - 4:00 PM
5

Very professional and great customer service. Definitely would recommend this place to friends and family!

Hey Terry thank you for taking the time to leave us a review, also we want to say thank you for the opportunity and for letting other know about us, gratefully KLM Auto Center

- KLM Auto Center
1

I went in for a simple synthetic oil change for my Jeep Wrangler Sahara, which has the 2.0L Turbo engine, a vehicle that specifically requires synthetic oil as stated in the manual. However, when I got my car back, I discovered that they had given me a conventional oil change instead. Not only did they fail to provide the service I requested, but they also left a dirty rag under the hood, which is completely unacceptable. I immediately went to another shop to get my system flushed and properly filled with synthetic oil. It's clear that KLM Auto's service has become both poor and questionable. I will not be returning, and I strongly advise others to be cautious if they are considering this place. Additionally: I didn't decide to go with the cheapest oil change as when I scheduled the appointment online I booked it for a full synthetic oil change. You tried to tell me that my vehicles takes conventional oil and you do a lot of jeeps in the area and that's what you give them which is complete BS and the reason I recorded our conversation. I have a nice vehicle and care about what I put in it which is why I immediately took it somewhere else. Money was never brought up so don't make it seem like I went with a conventional oil change because it was the cheapest option when that's not true.

Hey, sorry for the rags. We do apologize, we understand how you may feel about your experience. But we gave you an option on synthetic blend or full synthetic. Your vehicle takes a specific synthetic blend, we also inform you that yes, full synthetic is a better oil. But you decided to go with the least expensive oil change. Not sure why the confusion of not knowing what was going in your jeep or what we charge you whennyou was aware of the process..Thanks for your visit and review, we truly appreciate you for your feedback. Thabks for visiting us at our local Marietta Facility. We would truly appreciate if you can call us or come back so we can try to better assist you with your concern.. Gratefully KLM Auto Center Marietta..

- KLM Auto Center
5

Everyone was great from start to finish. I trusted them to whole step of the way!

5

This service center was great. They were quick, efficient, and kept us in the loop.

5

Outstanding. KLM did an excellent job repairing my wife’s Nissan Maxima. They were responsive, honest, easy to work with and did great work in a reasonable time frame. I would highly recommend and would use again. I really appreciated being told the truth in all honesty and that they have very good reasonable prices. They also do not keep your car forever and give you the run around if you call them as some auto repair places do. I am very glad to have found KLM. I highly recommend them for any of future auto repair needs. r/Ron H

5

We found KLM through a MaxCare claim on my 2019 Ford Ranger. They did an amazing job. I simply dropped my truck off and KLM handled everything from contacting the claims reps for approval and performing the repair. The texted me with progress every step of the way. Our previous mechanic, whom we'd used for may years, retired and sold his shop. The new owners were very disappointing and we began looking for another shop for repairs and maintenance on our vehicles. Well, our search is over because we've found our new go to shop in KLM!

5

5

I have been going here for years to get different services performed on my car and I Highly recommend this place if you are looking for trustworthy mechanics, good customer service and reasonable prices.

5

Professional at all levels and highly recommend this establishment. Thank you!

5

Always good service dealing with them!

Thanks for taking the time to let us know about your recent visit with us, always great to hear from customers , good luck with everything on your Lexus. Gratefully KLM Auto Center Marietta...

- KLM Auto Center